Refund policy
Return & Refund Policy – GoBazar
At GoBazar, customer satisfaction is our top priority. If you are not fully satisfied with your purchase, we’re here to help.
Returns
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Products can be returned within 7 days of delivery.
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The item must be unused, unworn, unwashed, and in its original packaging with all tags intact.
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Returns are only accepted if the product is damaged, defective, or incorrect.
❌ We do not accept returns for:
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Change of mind
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Incorrect size selection
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Clearance or sale items (unless damaged)
Refunds
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Once we receive and inspect the returned item, we will notify you of the approval or rejection of your refund.
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If approved, the refund will be processed within 5–7 working days.
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Refunds will be issued via bank transfer or store credit, depending on the case.
Exchanges
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Exchanges are allowed only for damaged or incorrect items.
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Exchange requests must be made within 48 hours of receiving the order.
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The replacement will be shipped after the returned item is received.
Return Shipping
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If the return is due to our mistake (wrong or defective item), GoBazar will cover the return shipping cost.
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For all other cases, the customer is responsible for return shipping charges.
How to Request a Return or Refund
Please contact us with your order number and clear pictures/videos of the product.
📧 Email: gobazarstore.pk@gmail.com
📞 Phone / WhatsApp: +92 317 7741792
Our support team will guide you through the return process.
Important Notes
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Claims made after the given time period will not be accepted.
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GoBazar reserves the right to refuse returns that do not meet the policy conditions.
